Privacy Policy

Last updated: 4 November 2025

Who we are

YOTEWO LTD (Company No. 14314634, D‑U‑N‑S® 229468654), registered in the United Kingdom. Address: 4-8 Ludgate Circus, LONDON, EC4M 7LF, United Kingdom. Email: support@yotewo.com. Phone: +44 (0)20 3289 4123.

What we do

We sell non‑custodial hardware devices. We do not provide custodial services, crypto exchange, staking, yield products or investment advice. We do not request or store seed phrases or private keys.

Personal data we collect

• Contact details (name, email, phone) you provide at checkout or via support.
• Shipping details (address, postcode, country).
• Order information (items, amounts, timestamps).
• Basic technical data from your browser for security and performance.

How we use your data

• To process and deliver orders, provide support and handle returns.
• To comply with legal obligations (tax, accounting, product safety).
• To protect our services from abuse and fraud.

Payments

Payments are handled by third‑party processors (e.g., PayPal). We do not store your full card details. Their privacy policies apply.

Data retention

We keep order records for as long as necessary for legal and operational purposes, typically 6–7 years for accounting in the UK.

Your rights

• Access, correction, deletion, restriction and portability where applicable.
• To object to certain processing activities.
• To lodge a complaint with the UK ICO or your local authority.

Cookies

See our Cookie Policy for details on essential and analytics cookies and your choices.

Contact

For privacy requests, email support@yotewo.com or write to our registered address.